Life threatening emergencies

Telephone Triple Zero (000).

For life threatening, critical or serious situations only.

State Emergency Service (SES) flood and storm assistance

Telephone the SES on 132 500 for help with a damaged roof, rising flood water, trees fallen on buildings, or storm damage.

Web App.

Google Play

Apple App Store

Fire

To report a fire telephone Triple Zero (000).

Current information on State-wide fire bans
News and Bushfire Alerts

Tsunami warnings

Visit the Bureau of Meteorology tsunami warnings.

Listen to your local radio and TV announcements.

Telephone 1300 TSUNAMI (1300 878 6264).

Weather and warnings

Visit the Bureau of Meteorology web site at www.bom.gov.au.
Alternatively, visit the Bureau's Telephone Weather Services Directory for Queensland.

Also tune to your local radio station for warnings and advice. Details of your local ABC radio frequency and local webpage can be obtained from www.abc.net.au/local.

Health and hospital information

Contact Queensland Health or phone 13 HEALTH (13 43 25 84).

Queensland local councils

Visit your local council for information for your specific location or check your local telephone book for your local council contact numbers.

Road conditions and closures

Department of Transport and Main Roads QLDTraffic service for traffic conditions and road closures.

QLD Traffic App - Apple App Store.

QLD Traffic - Google Play

13 19 40 for 24-hour state-wide road reports.

Power supply/outages

Dangerous situations or downed power lines:

  • SEQ residents contact Energex on 13 19 62.
  • All other QLD residents contact Ergon Energy on 13 16 70.

Loss of Supply:

Animal emergencies

Wildlife Hotline:

To report wildlife emergencies, marine strandings and pollution incidents, call the Wildlife Hotline on 1300 130 372.

To report lost or missing animals during times of disaster and emergency events visit the RSPCA lost/found website.

Should you need to report an animal in distress, or you have concerns for the welfare of an animal, please contact one of the following options:

Further information is available at the RSPCA website.

Emergency Animal Disease and Biosecurity Matters:

Refer to Department of Agriculture and Fisheries.

Phone Companies

Telstra

Web site: https://www.telstra.com.au

Outages: https://outages.telstra.com/

Telephone:

  • 132 203 - report faults & damage to Telstra property
  • 132 299 – business only technical support

Optus

Web site: https://www.optus.com.au

Outages: https://www.optus.com.au/shop/mobile/network/coverage

Telephone:

Vodafone

Website: https://www.vodafone.com.au

Outages: https://www.vodafone.com.au/network/upgrades

Schools

For information on school closures either contact your children's school directly or visit Education Queensland.

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