Disaster support

• Disaster Recovery Payment and Allowance: 180 22 66
• Rural Financial Counselling Service: 1800 686 175
• ATO Emergency Support Information Line: 1800 806 218
• National Debt Helpline: 1800 007 007
• Red Cross Grants: 1800 733 276
• Salvation Army Disaster Assistance: 1300 662 217
• St Vincent de Paul Bushfire Assistance Team: 13 18 12
• Lifeline Bushfire Recovery Support Line 24hrs: 13 HELP (13 43 57)
• Primary Industries Grants Program: 1800 900 090
• Farm Household Allowance

If you are experiencing personal financial hardship from this event, please consider contacting your local community support services. 

Should personal hardship assistance grants become available for an impacted area they can be accessed via https://www.qld.gov.au/disasterhelp.

In addition to the FESSN support services, here are some tools and resources to help prepare for and manage the emotional impact of emergencies and disaster events:  

• Australian Red Cross
• Mental health in natural disasters | Queensland Mental Health Commission (qmhc.qld.gov.au)
• Australian Psychological Society | Disasters (psychology.org.au)
• Mental health and wellbeing | Community support | Queensland Government (www.qld.gov.au)
• Toolkit - Natural Disasters (lifeline.org.au)
• Natural disasters and your mental health - Beyond Blue
• First responders: Helping kids immediately after disaster - Emerging Minds

Supporting your family after a disaster

• Birdie's Tree
• Headspace (supporting your child after a disaster)
• Emerging Minds

Caring for yourself and others

• Support Groups Queensland
• Dr Happy
• Australian Centre for Grief and Bereavement
• American Psychological Association - Building your resilience
• Smiling Mind

Communication Skills

• Dealing with Difficult People
• Better Health Channel - Workplace Conflict

COVID-19

• Australian Psychological Society
• Beyond Blue
• Lifeline
• Queensland Health
• Red Cross
• RUOK
• Black Dog Institute - Coronavirus: Resources for anxiety, stress & wellbeing
• Head to Health - Mental health and COVID-19
• Mental Health Commission

Drugs and Alcohol

• Kids Helpline - Teens using drugs and alcohol
• Alcoholic Anonymous
• Australian Government Department of Health - Alcohol
• Alcohol and Drug Foundation - DrugInfo

Financial

• Lifeline - Financial Stress
• Australian Government - Work and Financial Support
• Australian Government Services Australia - Families
• QSuper

Grief and Loss

• Beyond blue or 1300 22 4336
• Lifeline or 13 11 14
• Griefline or 1300 845 745 (8am to 8pm: Mon-Fri (AEDT))
• Grief Australia
• Red Cross
• RUOK
• Reach Out
• Mensline Australia

Mental Health

• Beyond Blue
• Black Dog Institute
• Blue Pages Depression Information
• Reach Out
• Sane Australia
• MensLine Australia
• Phoenix Australia
• Headspace
• Lifeline
• RUOK?
• Australian Centre for grief and bereavement
• Australian Government Department of Health - Head to Health

Parenting and Family

• Raising Children
• Australian Capital Territory - Parentlink
• Queensland Government Communities, Disability Services and Seniors
• Kidsafe
• Napcan
• Triple P
• Kids Helpline
• Parent Line

Pregnancy Loss

• Beyond Blue or 1300 22 4336
• SANDS: 1300 308 307
• SANDS and Red Nose support and resources
• Pink Elephants Support Network Workplace Support Program
• Queensland Health Loss and Bereavement - Stillbirth

Resources for LGBTQ+ families

• Resources for LGBTQ+ families experiencing loss and pregnancy after loss
• Australian Psychological Society – Information Sheet: LGBT pregnancy loss

Resources for Fathers

• Men and miscarriage: Guide for men after a pregnancy loss
• SANDS Fathers Support Services
• Men’s grief following pregnancy loss and neonatal death

Relationships

• Family Relationships
• Relationships Australia Queensland

Domestic and Family Violence

• DVConnect Womensline: 1800 811 811
• DVConnect Mensline: 1800 600 636
• 1800Respect: 1800 737 732
• Domestic and family violence support services & helpful information 

Association with Military Service

• Mates4Mates
• Open Arms
• Australian Government Department of Veterans' Affairs

Support for Aboriginal and Torres Strait Islander Peoples

• 13YARN
• Black Dog Institute
• Well Mob
• Head to Health

In an emergency, call the police on Triple Zero (000)

• PSO Information Kit
• Online Application
• ESSS e-Log
• List of Peer Support Officers
• PSO Selection and Application Process

• FESSN Leaders Brochure
• FESSN Members Brochure
• Trauma Card (developed by us as a community safety initiative, assisting members of the public who have experienced a traumatic event)
• FESSN Fatigue Brochure

Watch Kev's personal story

Working as a firefighter for 25 years, Kev witnessed many critical incidents involving injury and death. He spoke to a trusted colleague after experiencing suicidal thoughts.

Read Tim's personal story

Superintendent Tim Watkins opens up about his personal story and explains why mental health must be a focus in our workplaces.