What is an Alarm Signalling Equipment (ASE)?

An ASE is the device inside your fire panel that enables us to monitor your building's fire equipment. The ASE will send signals to the fire monitoring centre to advise of any changes in status of your fire equipment e.g. activations and panel faults. Fire Alarm Monitoring for premises may be prescribed under the Building Code of Australia. Premises that meet these criteria require direct brigade monitoring via the ASE device.

ASE technical support

Maintaining the fire alarm system

It is important to ensure your fire protection company undertakes regular maintenance checks of your fire indicator panel as per the Australian Standards. Maintaining your alarm system not only reduces equipment failure and unwanted alarm activations but is a requirement under the Fire Services Act 1990.

Testing

Your fire alarm system is to be tested monthly by an appropriately qualified person, in accordance with Australian Standard 1851.

Under Australian Standards a compliant test can only be received through FireNET via an ASE configured to test mode. To ensure compliant testing of an ASE, the technician must configure the ASE to test mode on-site via an ASE key.

Panel replacement or relocation

The ASE remains our property and operates under warranty. This warranty protects you as our customer against issues arising with the ASE and ensures compliance with Australian Standards and legislative requirements. If during alarm maintenance or building work, the ASE is required to be replaced or relocated, we are to be engaged. Generally, your fire protection company will do the work on your behalf. However, to maintain the warranty of the ASE, our contractor is required to attend the site and commission the ASE to the Fire Monitoring Centre.

Charges apply for this service in accordance with our Schedule of Charges.