Invoicing requirements

It is our requirement that the owner of a monitored premises is invoiced for all alarm management charges as per Section 128, Fire Services Act 1990.

As an owner of monitored premises you may require the occupier or tenant to be responsible for paying the alarm management charge. Financial Operations, Alarms & System Support can establish an annexure to the Alarm Management Agreement (AMA) to allow for the deviation from our usual policy of invoicing the premises owner for services rendered in fire alarm monitoring.

Building compliance

The premises owner is responsible for compliance with the Building Code of Australia, including the requirement of specified classes of buildings to have a fire alarm monitoring system which is connected to the fire brigade or fire dispatch centre.

Selling a monitored premises

If you have sold or are currently selling premises that is monitored by us, you are required to contact us to arrange a change of ownership. Ideally, this process can be conveyed via your legal representative. If the sale has already occurred, contact Financial Operations, Alarms & System Support to organise for Transfer of Ownership documentation to be forwarded to the new premises owner.

Contact

For further information, please contact us at:

Phone: 1800 571 151
Email: Transfers.Alarms@fire.qld.gov.au