Alarm Connections
Do all premises need to be connected directly to the brigade?
Fire alarm monitoring for a premises may be prescribed under legislation through the Building Code of Australia. If your premises is deemed to require monitoring under the code, failure to be monitored may make the building unlawful to occupy.
How does a premises owner apply for alarm monitoring?
The premises owner will need to consult a Fire Protection Company (FPC) to ensure the current fire alarm system is compliant with relevant Australian Standards to obtain direct brigade monitoring. We have minimum requirements for this regardless of whether the premises is prescribed or not. If you do not have a fire alarm system in place, you may need to consult a FPC or building certifier to provide you with more advice.
What is the cost for brigade monitoring?
Refer to our Schedule of Charges.
How to make an application
Making an application for a fire detection system to be monitored by us
Complete and submit an OM054 Application for Fire Alarm Monitoring (PDF, 1.42 MB). This application is for fire alarm monitoring and involves an Alarm Signalling Equipment (ASE) device with Telstra Next G as the primary communication path and back up PSTN line. Please note: the PSTN line is ordered by Specialists in Alarm Services (SAS).
A new connection fee is payable upon application (see current schedule of charges above). Payment can be made by cheque or credit card. The registered premises owner will be given relevant documentation to complete, including:
- alarm management agreement and its associated annexures
- emergency contact form
- key lodgement form.
Alarm Disconnections
Intention to discontinue fire alarm monitoring
Should we be advised of the intention to discontinue fire alarm monitoring for a premises, the premises' owner will have to complete an OM031 Application for Disconnection (PDF, 708 KB) and send it, along with supporting documents, to our Community Safety Operations team for assessment.
Disconnection considerations
To avoid any confusion and prevent any delays in the processing of an application please note points:
- Fire alarm monitoring for premises may be prescribed under the Building Code of Australia or the Queensland Development Code (QDC). In this event, failure to be monitored may make the building unlawful to occupy. Additionally, this may be prescribed as a term of a premises’ liquor licensing requirements and failure to be monitored may breach this license. It will be necessary for a building certifier to complete the relevant section of the application, or a demolition permit issued by your local council must be provided.
- It would be considered prudent to take into consideration any impact this may have on insurance for the building and consult the service provider before initiating disconnection. Please also consider the safety of the occupants of the building before applying for removal of the alarm signalling device.